quelling chaos; quickening innovation

For help when forming a team of collaborators, cultivating innovation capability, and in doing innovation work

A growing collection of resources and tools to use and stimulate thinking: made by the people at Quello, and others whom we recommend.

Made by us

Business Design and Planning

Value-based approach for enterprise strategy – an article on Value Exchange concept for enterprise/organisational/business context

Value Exchange Cards: Business Owner Version – a tool for exploring value elements and the Value Exchange method for Business/Enterprise Owner perspective


Exploring customer perspectives of value exchange – an article on Value Exchange concept for customer perspectives

Value Exchange Cards: Customer Version – a tool for exploring value elements and the Value Exchange method for Customer perspective


Business Strategic Planning Architecture (PDF) – a diagram of key planning/design elements 

Business Motivation Model for SME Business – a how-to guide for creating a simplified version of BMM (original method is from the Object Management Group) 

Extended Business Model Canvas – an explanation about extending the Business Model Canvas by Strategyzer to incorporate value from Business/Enterprise Owner perspective

Enterprise Value Map Method – a set of instructions for creating an Enterprise Value Map to illustrate the upstream/downstream flows in value creation


Design Facilitation and Praxis

Critique Circle – a how-to guide for conducting a Critique Circle to refine your concept/idea


Innovation Capability and Praxis

Innovation Sensibilities – an article about the core dispositions and attitudes (aka sensibilities) for doing innovation work


Collaboration and Calibration

To collaborate or not to collaborate – an article on the particular nature of collaboration as a way of working together


Made by others

Business Design and Planning

The Design of Business – a book by Roger Martin

Intersection: Enterprise Design Framework – a book by Milan Guenther

Business Model Canvas – a method/tool by Strategyzer for outlining key details of an existing or proposed business

Value Proposition Canvas – a method/tool by Strategyzer for outlining details how services/products connect to the gains, pains and job-to-be-done of a customer

Business Portfolio Map – a method/tool by Strategyzer

Wardley Maps – a method/tool by Simon Warley using topographical intelligence in visualising and exploring business strategy

The Art of the Start – a book by Guy Kawasaki

Culture Map – a method/tool by XPlane for mapping cultural knowledge (the map is a simple document that describes the current and desired outcomes, behaviors, enablers and blockers for a particular group; the output of a group session)


Design Facilitation and Praxis

Universal Methods of Design – a reference book by Bella Martin and Bruce M. Hanington

Universal Principles of Design – a reference book by William Lidwell, Kritina Holden and Jill Butler

Seeing what Others Don’t – a book by Gary Klien

The Human Factor – a book by Kim Vicente

Things that Make us Smart – a book by Don Norman

The Design Way: Intentional Change in an Unpredictable World – a book by Harold G. Nelson and Erik Stolterman

Observing the User Experience: A practitioners guide to user research – a reference book by Mike Kuniavsky


Innovation Capability and Praxis

The Ten Faces of Innovation – a book by Tim Brown

Why Design Thinking Works – an article in HBR by Jeanne Liedtka

Creativity: Flow and the Psychology of Discovery and Invention – a book by Mihaly Csikszentmihalyi

The Medici Effect – a book by Frans Johansson

The Innovator’s Way: Essential Practices for Successful Innovation – a book by Peter J Denning and Robert Dunham

How to Think Like Leonardo Da Vinci: Seven Steps to Genius Every Day  – a book by Michael Gelb 


Social Change

UN Sustainable Development Goals – a blueprint for better future by United Nations


Inspiring Stories on Innovation

Green Matters – news and topics across sustainability and innovation

BBC Futures #innovation – latest stories on news and topics about innovation