A portfolio of knowledge production

A large gallery with art on the walls and one person looking at an artwork

Here is a selection of knowledge products created by Helen Palmer to give you a sense of the versatile experience that can be accessed by you through Quello’s services.

‘Knowledge products’ are not limited to artefacts or materials (which may be passive, static, dynamic or interactive). They can also be embodied experiences and social activities. Culture is made up of material and non-material things as the means to capture and share knowledge that is important and meaningful to people.

 

FUNCTIONAL

  • Business Motivational Model (BMM) Resource – advice for applying the BMM visualisation concept (from the Object Management Group) to small organisational contexts
  • Learning Event Canvas – a unique visualisation tool and advice for using a learning event canvas to do initial design of a learning event
  • Engagement Activity Canvas – a unique visualisation tool for capturing design decisions for a single Engagement Activity or Event
  • Social Media Calendar* – a visualisation and scheduling tool for planning a 3-monthly season of social media posts
  • Change Engagement Strategy* – a guiding strategy for stakeholder engagement across an enterprise making big technological changes
  • Fly-away together Recipe for change – a unique creative approach (from a real case study) to engaging users in the go-live phase of technological change
  • Macro design of a learning curriculum* (for World Kindness Australia) – a high-level view of a holistic curriculum made up of modular content for a mixture of delivery methods 
  • Book club Reading list (for Change Management Institute)* – a collaboratively curated global list of 12 books for members to read and discuss in local book clubs, however they might be organised
  • Community Member Survey* (for Change Community Hub) – a membership survey delivered by Typeform with summary report of survey findings
  • ‘Self unLimited Companion‘ – a custom ChatGPT (AI LLM) fuelled by the Self unLimited body of knowledge to help individuals navigate work their way with support and advice (Not publicly available at this time).

 

EDUCATIONAL

  • Change Design Principle Cards – a high quality deck of unique cards containing a set of design principles and a set of activities for using the principle cards in design conversations
  • Change Design Principles Explanation – a video to introduce the concept of change design principles
  • Clock Ontology Game* – a digital learning activity created and experienced on the playingcards.io platform to explore and understand the domains of the Cynefin Framework
  • Scavenger Hunt Team Activity (PDF) – a resource explaining how to run a team activity
  • Learning Resource Template (PDF) – a sample of a colourful branded template for learners to use in completing an activity
  • Learner Workbook* – an engaging colourful workbook for learners to reference and use on a learning programme
  • Enterprise Value Map Method – a resource with instructions on how to produce an enterprise value map
  • Learning Commons – a hosted Learning Management System (LMS) with a portal for people doing self-directed learning from the Self unLimited curriculum
  • Suite of eLearning programmes (for Self unLimited) – a suite of eLearning programmes created to introduce individuals (or groups) to practical activities in applying SU concepts, including multi-choice quizzes, series of notification messages and colourful certificate for completion.
  • Masterclass in Learning Facilitation online – a unique 2-part 7-hour small-group session for experienced facilitators seeking fresh ideas and approaches to uplift their learning facilitation practice
  • Human Considerations for IKM System Development* – a 2-hour post-graduate university lecture introducing frameworks for critical thinking and collaboration in system development projects, produced lecturer slides and separate student notes, plus a group learning activity for the tutorial session
  • Value Exchange Ledger Activity plus Cards – an activity done with a deck of cards, by self or with a coaching session or an eLearning programme
  • Value Exchange Coaching Guide* – a guide for coaches who will facilitate a VX Ledger coaching session, available to individuals who purchase a train-the-coach session
  • Curated collection of articles – an extensive collection of articles for Self unLimited written by Helen, plus co-ordination of others who contributed content
  • The value of eLearning in the workplace (for Capability for Change) – a whitepaper that addresses design choices specifically made for the development of a collection of self-directed learning content

 

INSPIRATIONAL

 

PROMOTIONAL

  • Enriching Learning Booklet – a free high-quality eBooklet plus marketing funnel with subscription to the Questo mailing list
  • Readiness Quiz (for Self unLimited) – a short quiz to evaluate an individual’s readiness to adopt a Self unLimited approach
  • Collection of social media posts on LinkedIn channel – an extensive collection of multiple series of social media posts to inform, educate and promote on managed channel 
  • eCommerce store (for Questo) – an online store for purchasing Questo physical products and sessions/workshops, with product descriptions and photographs
  • Case Study for Learning Design approach (PDF) – an explanation about a successfully completed learning design project for a Questo client
  • Conference presentation on Organisational Change with a design sensibility* (for Change Management Review) – a conference presentation with slide deck and speaker notes

 

SOCIAL

  • Folkscape Community Membership (for Self unLimited) – a free membership programme to access a diverse community of individuals taking a Self unLimited approach to work
  • Ambassador Programme (for Self unLimited) – a programme for invited brand ambassadors to commit to a 2-year representation of Self unLimited within their networks and communities
  • Organisational Change Reference Group# – a 30-member group of organisational representatives who would advise the project team on organisational issues relating to any enterprise-wide change, recruited and organised to a defined Terms of Reference
  • Community Asset Exchange* – a unique offering with self-service platform for the Change Community Hub (c. 2020) where any community member could publicly and freely offer or access a skill, artefact, resource or contacts of value
  • Yammer Community Group# – a configured instance of a Yammer platform with ongoing moderation to promote and engage members of Hub Melbourne’s Better Business Club
  • Co-organising Cynefin Meetup Group – a monthly group of practitioners across Australia and the globe who meet for hosted programmed events
  • Knowledge Mini-fest# – a unique half-day conference-like gathering that comes to an organisation and is run for internal members with a curated collection of external contributors and opportunity for networking beyond the organisational membership 

 

CONCEPTUAL

  • Self unLimited Journeys – a blended conceptualisation of Scenarios and Workscapes into characters with backstories on various journeys in being Self unLimited
  • Information Management for Workgroups Framework* – a explanation of the multiple intersecting parts of bringing an enterprise-wide and locally-implemented approach to consistently managing information, included concepts, artefacts, social aspects to develop and maintain
  • Infographic explaining a design and development approach (PDF) – a visualisation of Questo’s design and development approach for creating a learning programme
  • Levels of adoption model* – a visualisation to organise and support different adoption levels of community participation in a voluntary education-technology project
  • A typology for change – a classification system for six different types of change, which has implications for the human agency involved in the changes and the approaches to making change
  • Concept design template* – a template for organising initial known (and likely incomplete) thoughts about a potential concept to be developed into a workable acceptable idea to implement

 

INSTRUMENTAL

  • Guidance for Podcast participants* – a resource to help participants prepare to be a conversational contributor (or interviewee) on the Self unLimited Stories of the Brave podcast series
  • Content Creation Editorial Guidelines – a resource to guide potential content contributors in preparing relevant content for publication under Self unLimited brand
  • Learning Design Factors – a resource explaining the multitude of factors to consider when estimating the time and effort to invest in designing and developing a learning programme
  • Stakeholder Engagement Schedule* – a technique and template for nimbly and holistically planning and managing engagement activity for multiple stakeholder groups across an enterprise
  • Content Creation Accessibility Guidelines* – a resource outlining actions to take and make to assure accessibility standards are met in the creation of online educational content 
  • Software Design Specification* – a detailed specification for the design of a unique software application including entity relationship diagram (ERD) and tables for database structure, wireframes for user interfaces, and functional requirements for user interaction
  • Usability Review* (for Neutopia) – a report outlining the findings from a heuristic evaluation of a learning platform with recommendations for interface/interaction changes
  • Value at Work learning delivery package* – a B2B product for facilitators seeking to deliver the Questo-designed Value at Work workshop, includes Memorandum of Understanding for financial arrangements, business model, promotional and instrumental resources plus train-the-trainer support
  • Business websites – designed and built websites in WordPress combining LMS, Member portal, eCommerce, resources and marketing functionality and content: Questo, Self unLimited and others

 

* No link provided as material is proprietary. A redacted sample may be provided on request.

# No link provided as knowledge product does not have an available artefact or online presence to point to.

Quello is a Knowledge Product Development Support boutique agency based in Brisbane, helping small organisations anywhere across Planet Earth. A part of The RHX Group Pty Ltd (formed in 2008).

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