In a previous article, I explored one perspective on the strategic division of labour in knowledge work with Generative AI (Gen AI), focusing on the importance of cultivating critical, creative, and structured thinking of humans. Here, I want to offer a complementary perspective—one that delves into how integrating Gen AI into our work is redefining…
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In a world where Generative AI tools are becoming ubiquitous, knowledge workers face a critical challenge: How to stay relevant. I believe that the answer lies not just in learning how to use these tools but in cultivating three core cognitive skills that transcend technology. These skills—Critical Thinking, Creative Thinking, and Structured Thinking—are the bedrock…
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Have you got something to talk about and you want people’s attention? It might be time to revisit your choices in how you present your information, to be sure to get that precious attention. We live in a world of lots of fancy possibilities of tools for communicating – some low-tech like drawing or inking,…
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There’s lots of talk about the need for more collaboration, and the belief that it can achieve better outcomes. I support this notion. However, it can be difficult to do when people don’t have a useful understanding of the nature of collaboration. “Collaborate” literally means ‘to work together’. However true collaboration is a distinctive superior level of…
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When I am asked to help others with knowledge creation (in the many forms it might take) or I am seeking help for myself, I take some time to define what kind of contribution is sought and needed. A key consideration is whether the place of contribution is the Develop or Produce phase of knowledge…
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“Knowledge creation” that sounds like such an academic term, right? It’s something many people do when they take what they know and make something with it, to share with others. This article is part 2 in a 3-part series on knowledge creation. In Part 1, I explained two separate-yet-related phases in knowledge creation: Develop, where…
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Everybody’s work involves the use of knowledge. Some people’s work involves the creation of knowledge. Sometimes that knowledge is informally created when you verbally share with people about something you know. Sometimes that knowledge (aka content) is formally created into something tangible that will exist when you are not around and will be referenced by…
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When your Customers purchase your service or product, they do so for the value it will create or add to their lives. There is an exchange of value between a customer and a supplier/service provider. Commonly this is thought of in narrow terms: Customers give MONEY, they get a PRODUCT/SERVICE. But that’s only one way…
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Often people seek to learn tools and methods to use when doing innovative development work, however these are not enough on their own. To have an innovation orientation is to cultivate a set of sensibilities – that is a set of human dispositions and abilities – which may come naturally as instinct or be nurtured…
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Every day in business and organisations, there is exchange of value. Traditionally this is thought of as the exchange of PRODUCT & SERVICES for MONEY. That’s one way to understand value. The owner(s) of an organisation, will have created the organisation to create value, for self and for others. A challenge: Perspectives on what is…
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